FAQ

What happens to my negatives?

Drop-off

You can pick up your negatives once your order is finished. If you don't pick them up, we will dispose them after 6 months.

Mail-In

We store your negatives for up to 6 months before sending them back to you. You will recieve a seperate link for the shipping fee once we send them out. If you dont wan't them sent back, we will dispose your negatives.

If you order for development only, please choose the ship back after development option.

How fast will i recieve my scans?

Usual turnaround times are:

1-2 Days for C41

1-3 Days for B/W

3-7 Days for ECN-2

Due to high volume, there times are subject to change, we alwaysn update our Instagram with the current times.

If you didn't recieve your scans after this time, please contact us via Mail

What scan sizes do you offer?

SCAN SIZES FOR 135

135 films are scanned on our Noritsu LS-1100 scanner. If you want them scanned on our Fuji Frontier (maybe you prefer the colors) please let us know. 

STANDARD SCAN - 3000X2000 PX 

Perfect for web use, social media or prints up to 30x20cm. Click for Samples.

PRO SCAN - 6000x4000 PX

Maximum resolution to get the most out of your negatives & for prints up to 90x60cm. Click for Samples

SCAN SIZES FOR 120

120 films are scanned with the iconic Fujifilm SP-3000 scanner. We also offer scanning with film borders included without a charge, please also let us know when sending in films or dropping off. 

STANDARD SCANS

6 X 4,5 - 2000 x 2666 PX

6 X 6 - 2000 x 2000 PX

6 X 7 - 2000 x 2300 PX

6 X 9 -  2000 x 3000 PX

Click for Samples.

PRO SCAN 

6 X 4,5 - 3600 x 4800 PX

6 X 6 - 3600 x 3600 PX

6 X 7 - 3600 x 4200 PX

6 X 9 -  3600 x 5400 PX

Do you offer Film Soup development?

Sorry, due to the danger of chemical contamination, we cant offer this service at this time.